Fundamentals

• Warm Up Period
• Glossary
• Plans and Pricing
• Quick Start Guide
• Why is my request for a new account still pending?
• Managing Your Subscription
• Finding Your Support PIN
• Finding Your SMTP Credentials
• Suppression List
• Getting Started with SMTP
• Acceptable Spam Complaint Rates
• Sending Domains Whitelist
• Quality Score
• Additional Columns in the Delivered Messages Report
• How Big is My Message?
• Acceptable Email Marketing Address Acquisition Methods
• SMTP Connections
• SocketLabs Supported Browsers
• Temporary Failure Retry Rate
• Failed Messages Type Codes
• Acceptable Failure Rates
• Efficiency of the SocketLabs Platform
• Engagement Tracking Report
• Engagement Tracking
• Changing the Account Owner
• Purge Queue Feature
• User Access Levels
• How to Cancel Service
• Message Queues