If there is anything we can do to improve your experience, please let us know. We are always happy to work with our customers to ensure that we are meeting your needs.
Should you decide to cancel, you may do so online.
To do so, please follow the steps below.
Log in to the Control Panel at https://cp.socketlabs.com.
Select the Server you wish to cancel by clicking the "View" button next to the Server ID.
Click on the "My Plan" tab near the top of the screen.
Below the chart of available upgrades/downgrades, click the link where it says "To cancel your server, click here."
If you do not see the "To cancel your server, click here." link...
...you will need to contact Support from an email address for an administrator associated with your SocketLabs account.
- 5. Once you have entered the reason for your cancellation, click the blue button labeled "Cancel My Server" to finalize.
Further questions about this process can be directed to Support from an email address for an administrator associated with your SocketLabs account.