InMotion Hosting

This guide is intended to show how to create the various DNS records that can be configured to authenticate and white-label your mail processing through SocketLabs.

Inmotion Hosting has several different methods for configuring and editing DNS records:

Account Management Panel (AMP)

  1. Log into your Inmotion Account Management Portal.
  2. Select the DNS Zone Editor.
  3. Select the +CNAME Record option next to your domain name.
  4. Type your subdomain you are CNAMEing in the Name field.
  5. Type tracking.socketlabs.com in the CNAME field.
  6. Click the Add a CNAME Record button.

cPanel

  1. Log into your cPanel.
  2. Click the Advanced Zone Editor button in the Domains section.
  3. Click the drop-down menu, and choose the domain you want to edit the DNS for.
  4. Click the drop-down menu under Type, and choose CNAME.
  5. You will then see Name, TTL, and CNAME options. Below are the options:
Option Description
Type CNAME
Name bounces.example.com
TTL 14400 is the default. This can be changed, or you can use the default.
CNAME tracking.socketlabs.com
  1. Once the options have been selected, click the Add Record button.
  2. You should get an The system successfully added the record. This indicates you have successfully added the CNAME, and will just need to wait for propagation throughout DNS.

WHM

  1. Login to WHM.
  2. Select the Edit DNS Zone link in the DNS Functions section.
  3. Choose the domain you want to create the CNAME for, then click the Edit button.
  4. At the bottom of the window you will see an Add New Entries Below this Line section.
  5. Click the Select drop-down menu, and choose CNAME from the list.
  6. In the first field, type the subdomain you are going to use for the CNAME record. For example, bounces
  7. Enter tracking.socketlabs.com in the final field after the CNAME selection dropdown.
  8. Click the Save button at the bottom of the screen.