NameCheap

This guide is intended to show how to create the various DNS records that can be configured to authenticate and white-label your mail processing through SocketLabs.

  1. Go to https://www.namecheap.com/ and click the Sign In drop-down bar. Enter the credentials for the account your domain is registered under.
  2. Click your username at the top, and in the drop-down menu, click Manage Domains.
  3. Select the domain you wish to whitelabel and click Edit Selected.
  4. In the sidebar, under Host Management, click All Host Records.

CNAME Records For Engagement Tracking and Custom Bounce Domain

  1. Under Sub-Domain Settings, enter your desired host name in the Host Name column.
  2. In the IP Address/URL column, enter tracking.socketlabs.com
  3. In the Record Type column, select CNAME (Alias)
  4. Click Save Changes to publish your CNAME record (you may have to scroll down)

CNAME Records For Custom DKIM

Only publish this record if you plan on using the Custom DKIM signing option, rather than Advanced DKIM. If you wish to use the Advanced DKIM Signing option instead, see instructions below.

  1. Under Sub-Domain Settings, enter dkim._domainkey in the Host Name column
  2. In the IP Address/URL column, enter dkim._domainkey.email-od.com
  3. In the Record Type column, select CNAME (Alias)
  4. Click Save Changes to publish your CNAME record (you may have to scroll down)

Advanced DKIM

It is recommended that you use the DKIM Generation Wizard and use the private and public key pair generated.

  1. Under Sub-Domain Settings, enter yourselector._domainkey in the Host Name column
  2. In the IP Address/URL column, enter k=rsa; p=yourpublickey
  3. In the Record Type column, select TXT Record
  4. Click Save Changes to publish your public key for DKIM signing (you may have to scroll down).

SPF

  1. Under Sub-Domain Settings, enter @ in the Host Name column
  2. In the IP Address/URL column, enter v=spf1 include:email-od.com ~all
  3. In the Record Type column, select TXT Record
  4. Click Save Changes to publish your SPF record.
    1. You may have to scroll down.

If Your Domain Already Publishes an SPF Record

If your domain already publishes an SPF record, you will just need to add the include:email-od.com to it. For example, if your record looks similar to:

example.com TXT "v=spf1 include:spf.protection.outlook.com ~all"

Then adding include:email-od.com to it will look as such:

example.com TXT "v=spf1 include:spf.protection.outlook.com include:email-od.com ~all"