Rackspace

This guide is intended to show how to create the various DNS records that can be configured to authenticate and white-label your mail processing through SocketLabs.

  1. Go to https://my.rackspace.com/portal/auth/login and log-in to the account your domain is registered under.
  2. Under the Network tab, select Domains (DNS).
  3. Under Zones, select the domain you wish to white-label.

CNAME Records for Engagement Tracking and Custom Bounce Domain

  1. Select the A, AAAA, CNAME Records tab.
  2. In the Host (Domain) field, enter your desired host name
  3. Change Type to IN CNAME
  4. In the Target (Host Name) field, enter tracking.socketlabs.com
  5. Click the green plus on the right side to publish your CNAME record.

CNAME Records for Custom DKIM Signing

Only publish this record if you plan on using the Custom DKIM signing option, rather than Advanced DKIM.

  1. Select the A, AAAA, CNAME Records tab.
  2. In the Host (Domain) field, enter dkim._domainkey
  3. Change Type to IN CNAME
  4. In the Target (Host Name) field, enter dkim._domainkey.email-od.com
  5. Click the green plus on the right side to publish your CNAME record.

Advanced DKIM

It is recommended that you use the DKIM Generation Wizard and use the private and public key pair generated.

  1. Select the TXT Records tab.
  2. In the Host (Domain) field, enter yourselector._domainkey
  3. In the Text field, enter k=rsa; p=yourpublickey
  4. Click the green plus on the right side to publish your public key.

SPF

  1. Select the TXT Records tab.
  2. In the Host (Domain) field, enter @ or your domain name
  3. In the Text field, enter v=spf1 include:email-od.com ~all
  4. Click the green plus on the right side to publish your SPF record.

If Your Domain Already Publishes an SPF Record

If your domain already publishes an SPF record, you will just need to add the include:email-od.com to it. For example, if your record looks similar to:

example.com TXT "v=spf1 include:spf.protection.outlook.com ~all"

Then adding include:email-od.com to it will look as such:

example.com TXT "v=spf1 include:spf.protection.outlook.com include:email-od.com ~all"