Finding Your Reporting Data

Where Can I Get Reports On The Email I'm Sending?

SocketLabs provides an online reporting site for SocketLabs On-Demand customers at http://cp.socketlabs.com. This is primarily for relay customers and will show both summaries and detailed information about the email you are sending. You should have received a username and password to access your reports when your account was set up initially. If you did not receive this information please open a support ticket and we will make sure your username and password are supplied to you.

The online reporting system will provide you with the following functionality:

  • Change your username and password
  • View your current monthly usage vs. your plan quota
  • View the number of messages currently in the queue waiting to be sent
  • Number of total messages Injected (sent to our servers), Sent, and Failed over a specified period of time
  • All bounce details, both hard and soft, with the ability to download the bounce data in .CSV file format
  • All feedback loop (complaint) data that describes what address complained and which ISP it came from. This can also be downloaded in .CSV file format.

Finding Your Reporting Data


Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.