Finding Your Support PIN


When you call or live chat with a SocketLabs representative and you need information about your specific account, you will be asked for your 4-digit Support PIN.

Click on your name in the upper right corner of your Control Panel, select Security, and click the orange button "View Your Temporary PIN."

Your Support PIN is valid for 72 hours after which it would need to be regenerated. You may regenerate your Support PIN at any time.