Upgrading Your Subscription
You can upgrade your subscription level at any time right from the SocketLabs Control Panel. Once you have logged in, follow these steps:
- Click the View button next to the server you want to upgrade.
- Click the My Plan menu.
- Choose the plan you would like to upgrade to.
If you are upgrading from a Free plan you will need to enter a valid credit card to perform the upgrade.
Your new plan will be effective immediately and your recurring monthly billing date will become the day of the month on which you performed the upgrade. For instance, if you upgraded on 1/13 you will be billed each month on the 13th. This only applies to accounts with a single server.
Cancelling Your Subscription
If there is anything we can do to improve your experience, please let us know. We are always happy to work with our customers to ensure that we are meeting your needs.
Should you decide to cancel after all, you will need to contact Support from an email address for an administrator associated with your SocketLabs account.